Russell Rodrigues

Service Owner @ Intelematics

About Russell Rodrigues

Russell Rodrigues is a Service Owner with a background in engineering and aviation management. He has extensive experience in traffic systems analysis and a strong focus on continuous improvement in data accuracy for stakeholders.

Work at Intelematics

Russell Rodrigues currently serves as a Service Owner at Intelematics, a position he has held since 2020. In this role, he manages traffic reporting across multiple states and countries, demonstrating his ability to handle complex operational challenges. Prior to this, he worked as a Traffic Systems Analyst from 2013 to 2020, where he focused on continuous improvement and data verification to ensure accurate information for stakeholders. His experience at Intelematics highlights his commitment to enhancing traffic management systems.

Education and Expertise

Russell Rodrigues has a solid educational background in engineering and aviation. He studied at RMIT University, where he earned an Associate's degree in Engineering Technology from 2007 to 2009, followed by a Bachelor of Engineering (BEng) in Aerospace Engineering from 2009 to 2012. Additionally, he pursued a Master's degree in Aviation/Airway Management and Operations at Swinburne University of Technology from 2015 to 2017. This diverse educational foundation equips him with the technical skills necessary for his roles in traffic systems and service management.

Background

Russell Rodrigues began his career with a brief internship at Air India as a Student Intern/Trainee from 2009 to 2010. This experience provided him with initial exposure to the aviation industry. Following his internship, he transitioned into roles focused on traffic systems, ultimately joining Intelematics, where he has spent a significant portion of his career. His background reflects a blend of engineering and aviation management, contributing to his current expertise in service ownership.

Achievements

Throughout his career, Russell Rodrigues has achieved notable recognition for his work in traffic reporting. He attained the highest quality score within his team for traffic reporting, reflecting his commitment to excellence. Additionally, he has extensive experience in facilitating Agile ceremonies, such as Sprint Planning and Daily Scrums, which underscores his proficiency in project management methodologies. His ability to identify and evaluate operational problems in CRM systems further demonstrates his analytical skills.

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