Derek Smyth
About Derek Smyth
Derek Smyth serves as the Chief Customer Officer at Intelex Technologies Inc., a position he has held since 2016. He has extensive experience in leadership roles across various companies, including Vision Critical and OMERS Ventures.
Work at Intelex Technologies ULC
Derek Smyth has served as the Chief Customer Officer at Intelex Technologies Inc. since 2016. In this role, he focuses on enhancing customer experience and driving customer success initiatives. His leadership contributes to the company's commitment to delivering high-quality environmental, health, and safety software solutions. Smyth's tenure at Intelex has been marked by a dedication to understanding customer needs and aligning the company's offerings with market demands.
Previous Roles and Experience
Before joining Intelex, Derek Smyth held several significant positions in various organizations. He was the Chief Operating Officer at Vision Critical from 2015 to 2016 and served as Executive Vice President from 2013 to 2015. Prior to that, he was Managing Director at OMERS Ventures from 2011 to 2013 and Managing Director at Bridgescale Partners for 11 months in 2010-2011. Smyth also held the position of CEO at Bridgewater Systems from 2002 to 2004 and worked as Director of the North American Channel at Radius in 1994-1995.
Education and Expertise
Derek Smyth earned a Bachelor of Arts degree in Commerce and Economics from the University of Toronto - Victoria University, where he studied from 1985 to 1989. He furthered his education by completing the Executive Program for Growing Companies at Stanford University in 2000. This combination of academic credentials has equipped him with a solid foundation in business management and strategic growth.
Background
Derek Smyth has a diverse professional background spanning over two decades in various leadership roles. His experience includes significant contributions to technology and investment sectors. Smyth's career trajectory showcases a consistent focus on operational excellence and customer engagement, which has been pivotal in his roles across different organizations. His work has taken him across key markets in Canada and the United States.