O'niel White
About O'niel White
O'niel White is a Customer Success Associate at Intelex Technologies ULC, with a background in project coordination and client success across various industries. He holds a Bachelor of Arts in Marketing from Mona School of Business and Management and a Graduate Certificate in Market Research & Analytics from Centennial College.
Current Role at Intelex Technologies ULC
O'niel White currently serves as a Customer Success Associate at Intelex Technologies ULC, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and success through effective communication and support. His responsibilities include managing client relationships and providing solutions to enhance the user experience with Intelex's software products. The role leverages his extensive background in customer service and project management.
Education and Expertise
O'niel White holds a Bachelor of Arts (B.A.) in Marketing/Marketing Management from Mona School of Business and Management, which he completed from 2012 to 2016. He also achieved a Graduate Certificate in Market Research & Analytics from Centennial College School of Business in 2020. His educational background equips him with a solid foundation in marketing principles and analytics, which he applies in his professional roles.
Professional Background
O'niel White has a diverse professional background with experience in various roles across multiple industries. He worked as a Technical Project Coordinator at Technicolor from 2020 to 2021 and as a Marketing Project Coordinator at Alternative Strategies from 2018 to 2019. His experience also includes roles as a Client Success Representative at HRdownloads and a Quality Assurance Specialist at Numeris. This varied experience has provided him with a comprehensive understanding of project coordination and client success strategies.
Project Management Skills
O'niel White possesses strong project management skills, with expertise in both Agile and Waterfall methodologies. He has utilized project management tools such as Jira and Atlassian throughout his career. His background in the software development life cycle (SDLC) and change management further enhances his ability to manage projects effectively. These skills are critical in his current role, where he ensures that customer needs are met efficiently.
Technical Skills and Experience
O'niel White has developed technical skills in areas such as technical writing and customer relationship management (CRM) systems, including Salesforce. His experience spans across diverse industries, including education, logistics, and communications. This breadth of experience allows him to adapt to various project requirements and client needs, making him a valuable asset in his current position.