Teya Dunphy
About Teya Dunphy
Teya Dunphy is a Customer Success Manager at Intelex Technologies ULC in Toronto, Ontario, Canada. With a background in psychology and extensive experience in customer success roles, she is recognized for her professional demeanor and strong organizational skills.
Work at Intelex Technologies ULC
Teya Dunphy currently serves as a Customer Success Manager at Intelex Technologies ULC, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful onboarding and development of enterprise-level accounts. Her responsibilities include managing customer success initiatives and fostering strong relationships with clients to support their growth and penetration in the market.
Previous Experience in Customer Success
Prior to her current role, Teya Dunphy worked at Phreesia as a Senior Customer Success Associate from 2021 to 2022. She also held the position of Customer Success Associate at Intelex Technologies ULC for a brief period in 2021. Additionally, she spent three years at RBC Ventures, where she worked as a Moving Concierge and later as a Partner Success Manager, contributing to customer engagement and satisfaction.
Education and Expertise
Teya Dunphy studied at York University, where she earned a Bachelor of Arts in Psychology from 2006 to 2014. This educational background has equipped her with valuable insights into human behavior, which she applies in her customer success roles. Her expertise includes strategic onboarding, account development, and managing customer success initiatives with a strong attention to detail.
Background in Art Instruction
Before her career in customer success, Teya Dunphy worked as an Art Instructor at 4Cats from 2017 to 2018. This role allowed her to develop skills in teaching and engaging with diverse groups, which have contributed to her professional demeanor and ability to handle complex situations effectively.