Alisha Young
About Alisha Young
Alisha Young is a Helpdesk Technician at IntelliBridge, where she has worked since 2017 in Washington, D.C. She has a background in computer and information systems security, holding a Bachelor's degree from Strayer University-Maryland.
Work at IntelliBridge
Alisha Young has served as a Helpdesk Technician at IntelliBridge since 2017. In this role, she provides technical support and assistance to users, ensuring efficient operation of IT systems. Her tenure at IntelliBridge spans over seven years, during which she has contributed to the organization's commitment to delivering high-quality IT services in Washington, District of Columbia.
Previous Experience in IT Support
Before joining IntelliBridge, Alisha Young worked at PAE as a Litigation Support Specialist from 2014 to 2017. In this position, she supported legal processes within the United States Department of Justice. Additionally, she gained experience at Hewlett-Packard as a Help Desk / Tier II technician from 2010 to 2012 and at General Dynamics Information Technology as an Email Analyst/Service Desk Technician from 2012 to 2014. These roles provided her with a solid foundation in IT support and customer service.
Education and Expertise
Alisha Young earned her Bachelor's degree in Computer and Information Systems Security from Strayer University-Maryland. Her studies, completed between 2009 and 2013, equipped her with essential knowledge and skills in cybersecurity and information systems management, which she applies in her current role as a Helpdesk Technician.
Career Development in IT
Alisha Young's career in IT began with her role at Hewlett-Packard, where she worked as a Help Desk / Tier II technician. This experience, along with her subsequent positions at General Dynamics Information Technology and PAE, has allowed her to develop a comprehensive skill set in technical support and customer service. Her career trajectory reflects a consistent focus on enhancing her expertise in information technology.