Harrison Byrd
About Harrison Byrd
Harrison Byrd is a Support Analyst currently employed at Intellisoft - Identity Management in Greenville, South Carolina. He holds a Bachelor of Science in Computer Information Systems from Clemson University and has previous experience in technical support and food service.
Work at Intellisoft - Identity Management
Harrison Byrd currently serves as a Support Analyst at Intellisoft - Identity Management in Greenville, South Carolina. He has held this position since 2022, contributing to the company's focus on identity management solutions. His role involves providing technical support and assistance to clients, ensuring that their identity management systems operate effectively.
Previous Experience in Technical Support
Prior to his current role, Harrison Byrd worked at Apple as Tier 1 Technical Support for a period of four months in 2019. In this position, he provided assistance to customers, addressing technical issues and ensuring a satisfactory user experience. His experience in technical support laid the groundwork for his analytical skills in his current role.
Experience at Kiawah Island Golf Resort
Harrison Byrd was employed as a System Analyst at Kiawah Island Golf Resort from 2021 to 2022. During his seven-month tenure, he focused on analyzing and improving the resort's systems, contributing to operational efficiency. This role enhanced his understanding of systems analysis within a hospitality context.
Education and Expertise
Harrison Byrd studied at Clemson University, where he earned a Bachelor of Science in Computer Information Systems from 2017 to 2021. His education provided him with a solid foundation in information technology and systems management, equipping him with the skills necessary for his roles in technical support and systems analysis.
Early Career at Higher Ground Char House
Before pursuing a career in technology, Harrison Byrd worked as a Food Service Worker at Higher Ground Char House from 2016 to 2018. This role, which lasted for two years in Chapin, South Carolina, involved providing food services and customer support, helping him develop interpersonal skills that are valuable in his current analytical roles.