Matthew Layman
About Matthew Layman
Matthew Layman is a Support Analyst at Intellisoft, Inc., where he has worked since 2018. He holds a bachelor's degree from the University of South Carolina Upstate and an associate degree from Greenville Technical College.
Current Role at Intellisoft, Inc.
Matthew Layman has been employed at Intellisoft, Inc. as a Support Analyst since 2018. In this role, he is responsible for providing technical support and assistance to clients. His work involves troubleshooting issues, resolving customer inquiries, and ensuring a high level of service. Matthew's experience in support roles contributes to his effectiveness in addressing client needs and maintaining operational efficiency.
Education and Qualifications
Matthew Layman earned a Bachelor’s degree from the University of South Carolina Upstate, where he studied from 2014 to 2017. Prior to this, he completed an Associate of Arts degree at Greenville Technical College from 2008 to 2010. His educational background provides a foundation in critical thinking and problem-solving skills relevant to his career in technical support.
Previous Experience at Walgreens
Before joining Intellisoft, Inc., Matthew Layman worked at Walgreens as a Photo Technician from 2010 to 2018. During his eight years in this position, he gained experience in customer service and technical support related to photo processing. This role helped him develop skills in managing customer expectations and delivering quality service.