Austin Vasquez
About Austin Vasquez
Austin Vasquez is a Customer Success Manager at IntelyCare, where he has worked since 2020. He has previous experience in customer service roles at Booking.com and Morgan & Morgan, P.A., and has also worked as a Pharmacy Technician at Publix Super Markets.
Work at IntelyCare
Austin Vasquez has been employed at IntelyCare since 2020, serving as a Customer Success Manager. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive optimal support and service. His tenure at IntelyCare has lasted for four years, during which he has contributed to the company's mission of improving healthcare staffing solutions.
Previous Experience in Customer Service
Before joining IntelyCare, Austin Vasquez worked at Booking.com as a Customer Service Supervisor from 2017 to 2019. His responsibilities included overseeing customer service operations and managing a team to ensure high-quality service delivery. Following his time at Booking.com, he served as a Customer Service Team Lead at Morgan & Morgan, P.A. for six months in 2019 to 2020, where he continued to develop his leadership and customer service skills.
Background in Pharmacy Services
Austin Vasquez began his career in the healthcare sector as a Pharmacy Technician at Publix Super Markets from 2015 to 2018. In this role, he was responsible for assisting pharmacists in dispensing medications and providing customer support. His experience in pharmacy services laid a foundation for his later roles in customer service within the healthcare industry.
Career Timeline
Austin Vasquez's career spans several roles in customer service and healthcare. He started as a Pharmacy Technician at Publix Super Markets from 2015 to 2018, then transitioned to Booking.com as a Customer Service Supervisor from 2017 to 2019. He continued to build on his experience at Morgan & Morgan, P.A. as a Customer Service Team Lead for six months in 2019 to 2020, before taking on his current position at IntelyCare.