Brenda Olvera
About Brenda Olvera
Brenda Olvera is an Intely Pro Success Manager at IntelyCare, where she has worked since 2021. She has a background in customer service and training, with previous roles at The Walt Disney Company and Tommy Hilfiger.
Work at IntelyCare
Brenda Olvera has been serving as the IntelyPro Success Manager at IntelyCare since 2021. In this role, she focuses on ensuring the success of IntelyPro users, providing support and guidance to enhance their experience with the platform. Her background in customer service and training contributes to her effectiveness in this position.
Previous Experience at Walt Disney World
Brenda Olvera held multiple positions at Walt Disney World, showcasing her expertise in guest relations and training. She worked as a Guest Relations Trainer from 2017 to 2018, where she trained staff to enhance guest experiences. Additionally, she served as a Guest Relations Coordinator and Guest Experience Team Coordinator from 2018 to 2021, focusing on guest interactions and operational efficiency. Her experience also includes a role as a Merchandiser for three months in 2014.
Experience at The Walt Disney Company
Brenda worked at The Walt Disney Company as a Traditions Facilitator from 2018 to 2020. In this capacity, she facilitated orientation programs for new employees, helping them understand the company culture and values. This role allowed her to leverage her skills in training and employee engagement.
Sales Associate Role at Tommy Hilfiger
Before her tenure at Disney, Brenda Olvera worked as a Sales Associate at Tommy Hilfiger from 2011 to 2014 in San Diego, California. This role involved customer service, sales, and inventory management, providing her with foundational retail experience.
Education and Expertise
Brenda Olvera earned her Bachelor's degree in Marketing from Universidad Autonoma de Baja California. Her educational background supports her professional roles, particularly in customer service, training, and marketing strategies.