Joffrey Ipili
About Joffrey Ipili
Joffrey Ipili is a Customer Service Representative at IntelyCare, where he has worked since 2022 in Cebu, Philippines. He holds a Bachelor of Science in Computer Science from the University of the Visayas and has previous experience in customer service and the fast food industry.
Work at IntelyCare
Joffrey Ipili has been employed at IntelyCare since 2022, serving as a Customer Service Representative. His role is based in Cebu, Central Visayas, Philippines, and he works on-site. In this position, he contributes to the company's mission of providing quality service and support to clients and customers.
Education and Expertise
Joffrey Ipili earned a Bachelor of Science degree in Computer Science from the University of the Visayas, where he studied from 2009 to 2014. This educational background provides him with a strong foundation in technical skills and problem-solving abilities relevant to his roles in customer service.
Background
Before joining IntelyCare, Joffrey Ipili worked at Qualfon as a Customer Service Representative from 2015 to 2022. This role involved providing support in a hybrid work environment in Region VII - Central Visayas, Philippines. Prior to that, he gained experience in the fast-food industry as a Fast Food Crew member at Jollibee Foods Corporation from 2009 to 2014.
Professional Experience
Joffrey Ipili has accumulated significant professional experience in customer service. His tenure at Qualfon spanned seven years, where he developed skills in communication and customer relations. His earlier experience at Jollibee Foods Corporation provided him with foundational customer service skills in a fast-paced environment.