Melissa Cushing
About Melissa Cushing
Melissa Cushing serves as the Senior Director of Payroll at IntelyCare, bringing extensive experience in payroll management and team development. She has held various leadership roles at Clarks and has a strong background in project management across multiple HR platforms.
Current Role at IntelyCare
Melissa Cushing serves as the Senior Director of Payroll at IntelyCare, a position she has held since 2023. In this role, she oversees payroll operations and ensures compliance with payroll regulations. Her leadership focuses on enhancing payroll processes and team development within the organization. Prior to this, she was the Director of Payroll at IntelyCare from 2021 to 2023.
Previous Experience at Clarks
Melissa Cushing worked at Clarks for a total of 11 years, where she held multiple positions. She began as a Payroll Supervisor from 2000 to 2003, then advanced to Senior Payroll Manager from 2003 to 2010, and subsequently served as the Director of Payroll Department and HR Systems from 2010 to 2021. Her tenure at Clarks involved significant responsibilities in payroll management and HR systems oversight.
Education and Certifications
Melissa holds a Bachelor's Degree in Business Administration and Management from S.U.N.Y. Empire State. She also earned an Associate's Degree in Buying and Merchandising from the Fashion Institute of Technology. Additionally, she has obtained a Global Management Certification, which complements her extensive experience in payroll and HR management.
Project Management Expertise
Melissa Cushing has extensive experience in project management, particularly in overseeing implementations across various HR platforms. She has been involved in two large global projects as a Regional Lead for North America, focusing on a Global Payroll and HR platform. Her expertise includes managing payroll, benefits, time and attendance, and global integrations.
Technical Skills and Tools
Melissa has significant experience using the ADP suite of products for hosting Enterprise solutions. Her technical skills encompass various HRIS systems, payroll processing, and self-service platforms. This technical proficiency supports her role in managing payroll operations and implementing effective HR solutions.