Michael Boig
About Michael Boig
Michael Boig is the Director of Production Support at IntelyCare, a position he has held since 2022. He has extensive experience in software engineering and support roles, having worked at Pegasystems, Bottomline Technologies, and CrunchTime.
Current Role at IntelyCare
Michael Boig serves as the Director of Production Support at IntelyCare, a position he has held since 2022. In this role, he is responsible for overseeing production support operations, ensuring that systems function effectively to meet organizational needs. His work is based in Quincy, Massachusetts.
Professional Experience at Pegasystems
Michael Boig has extensive experience with Pegasystems, where he worked in various capacities from 2007 to 2017. He began as an intern for one year, then progressed to roles including Software Engineer, Development Manager, and Manager of Application Support and Release Management. His tenure at Pegasystems spanned nearly a decade, allowing him to develop a strong foundation in software development and support.
Previous Positions at Bottomline Technologies and CrunchTime!
Before joining IntelyCare, Michael held the position of Manager, Customer Acquisition and Growth Solutions Support at Bottomline Technologies from 2017 to 2019. Following this, he worked at CrunchTime! as Manager of Support Services from 2019 to 2021. These roles contributed to his expertise in customer support and operational management.
Educational Background in Computer Science
Michael Boig earned a Bachelor of Science degree in Computer Science from Westfield State College, completing his studies from 2004 to 2009. This educational background provided him with the technical knowledge and skills necessary for his career in software engineering and support.
Internship Experience at Westfield State College
Michael gained early professional experience through internships at Westfield State College in 2007. He completed two internships, one lasting three months and another for four months. These opportunities allowed him to apply his academic knowledge in real-world settings.