Michelle Phinney
About Michelle Phinney
Michelle Phinney is the New Market Operations Manager at IntelyCare, where she has worked since 2020. She previously held positions at Toast, Inc. and Kimball Farm, and has a background in communication sciences and disorders.
Current Role at IntelyCare
Michelle Phinney serves as the New Market Operations Manager at IntelyCare, a position she has held since 2020. In this role, she is responsible for overseeing operations in new markets, ensuring efficient processes and successful market entry strategies. Her experience in operations management contributes to the company's growth and service delivery in the healthcare sector.
Previous Experience at Toast, Inc.
Prior to her current role, Michelle worked at Toast, Inc. as an Associate Implementation Consultant from 2018 to 2020. During her two years in this position based in Boston, Massachusetts, she focused on implementing software solutions for clients, enhancing their operational efficiency and customer experience.
Background in Corporate Events
Michelle's career includes a four-year tenure at Kimball Farm, where she worked in Corporate Events from 2011 to 2015 in Westford, Massachusetts. In this role, she was involved in planning and executing corporate events, contributing to the overall event management process.
Experience as a Speech and Language Therapist
From 2016 to 2018, Michelle served as a Speech and Language Therapist at Futures HealthCore and Futures Education. Her role involved providing therapy services to clients, focusing on communication skills and language development across various settings in the United States.
Education in Communication Sciences and Disorders
Michelle earned her Bachelor of Science degree in Communication Sciences and Disorders from Worcester State University, studying from 2011 to 2015. This educational background provided her with foundational knowledge in communication and therapeutic practices, which she applied in her subsequent roles.