Raymond Adams
About Raymond Adams
Raymond Adams is an Account Manager with a diverse background in customer success and business analysis, having worked in various roles across multiple companies since 2011. He holds a Bachelor of Science in Business Entrepreneurship from Arizona State University and has experience in both Fortune 500 companies and startups.
Work at IntelyCare
Raymond Adams currently holds the position of Account Manager at IntelyCare, where he has been employed since 2023. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. Additionally, he serves as an IntelyPro Success Manager at IntelyCare since 2022, focusing on enhancing the experience of IntelyPro users. His dual roles demonstrate his commitment to supporting both the company and its clients.
Education and Expertise
Raymond Adams earned a Bachelor of Science in Business Entrepreneurship from the W. P. Carey School of Business at Arizona State University, where he studied from 2016 to 2018. Prior to this, he obtained an Associate of Science in Business from Chandler-Gilbert Community College, completing his studies from 2013 to 2015. His educational background provides a solid foundation for his career in account management and customer success.
Professional Background
Raymond Adams has accumulated diverse work experience across various roles and industries. He began his career as a Kid's Club Leader at Kyrene Elementary School District from 2011 to 2013. He then transitioned to roles in customer service and account management, including positions at FedEx Office, Jimmy John's, and ZipRecruiter. His experience also includes working as a Business Analyst at Cognizant and as a Customer Success Manager at Wiser Solutions, Inc. and Shelvspace.
Previous Employment Experience
Raymond has held several positions that contributed to his professional development. He worked as an Implementation Specialist at ADP for six months in 2018 and completed a four-month internship as a Strategic Development Intern at Million Dollar Teacher Project. His roles in various companies, including Discover Financial Services and FedEx Office, have equipped him with skills in operations, customer success, and account management.
Skills and Competencies
Raymond Adams possesses a demonstrated ability to extract stories from data, which aids in identifying and addressing issues effectively. He is known for his solution-oriented approach and has experience working in Fortune 500 companies, startups, and nonprofits. His versatility across different environments highlights his adaptability and capability in driving successful projects.