Caroline Stephens

Caroline Stephens

Chief Human Resources Officer @ Interac

About Caroline Stephens

Caroline Stephens serves as the Chief Human Resources Officer at Interac Corp., where she has worked since 2017. With over 25 years of experience in human resources across various sectors, she specializes in organizational change management and talent strategy.

Work at Interac

Caroline Stephens has served as the Chief Human Resources Officer at Interac Corp. since 2017. In this role, she is responsible for cultural transformation and talent strategy within the organization. Her leadership is characterized by a focus on innovative solutions that enhance business outcomes through effective people practices. Over her tenure, she has implemented forward-thinking strategies that contribute to the overall success of the company.

Education and Expertise

Caroline Stephens holds a Bachelor of Science degree in Psychology and Organizational Effectiveness from the University of Toronto, where she studied from 1982 to 1986. Additionally, she completed the Singularity University Executive Program on Exponential Technology Innovation. She possesses advanced certification in Organizational Change Management methodology, which she applies within a global organizational context.

Background in Human Resources

With over 25 years of experience in human resources, Caroline Stephens has worked across various sectors, including technology, fintech, distribution, and business process outsourcing. Prior to her current role at Interac, she held several significant positions, including Vice President of HR Technology at D+H and Head of HR for Global Technology, Operations, and Financial Solutions at Finastra.

Professional Experience

Caroline Stephens has held multiple leadership roles in human resources. She was Vice President of HR at D+H from 2015 to 2016 and previously served as Vice President, HR - Technology from 2012 to 2015. Additionally, she worked as Director of Organizational Development and Talent Management at Symcor from 2008 to 2011. Her experience encompasses strategic planning, analytics, and driving results in various organizational settings.

Leadership Competencies

Caroline Stephens is recognized for her strong leadership competencies, which include integrity, collaboration, positive influencing, and effective communication. She demonstrates skills in coaching, analytics, business acumen, and strategic planning. Her ability to drive results and foster innovation has earned her consistent annual performance ratings of 'Exceeds Expectations' or better throughout her career.

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