Daniel Lebar
About Daniel Lebar
Daniel Lebar is a Senior Manager of IT Operations at Interac Corp., where he has worked since 2021. He has extensive experience in incident and problem management, having held various roles in organizations such as CGI and Toronto Hydro.
Current Role at Interac
Daniel Lebar currently serves as Senior Manager in IT Operations at Interac Corp. He has held this position since 2021. In this role, he is responsible for overseeing IT operations, ensuring the efficiency and effectiveness of the team's performance. His leadership style emphasizes collaboration and operational excellence.
Previous Experience at Interac
Prior to his current role, Daniel worked at Interac Corp. as Manager of Incident & Problem Management for five months in 2020. During this time, he focused on managing incidents and problems to enhance service delivery and operational stability within the organization.
Career at CGI
Daniel's career includes a significant tenure at CGI, where he held multiple positions. He began as a Senior Help Desk Agent from 2005 to 2006. He then progressed to Team Leader of Enterprise Problem Management, a role he maintained for ten years from 2006 to 2016. His work at CGI involved leading teams and managing complex problem resolution processes.
Experience at Toronto Hydro
Daniel worked at Toronto Hydro as a Technical Consultant, focusing on Problem Management, Incident Management, and Change Management from 2018 to 2020. In this capacity, he contributed to improving operational processes and managing incidents effectively within the organization.
Education and Expertise
Daniel holds a Bachelor of Commerce degree in Information Technology Management from Ryerson University. His educational background complements his extensive experience in IT operations and management. He possesses strong people management skills, emphasizing team growth and career development.