Deepesh Mukundan
About Deepesh Mukundan
Deepesh Mukundan is an Implementation Manager at Interac Corp., where he has worked since 2019. He has over 7 years of experience in technology and analytics, specializing in IT Operations Management and customer service delivery.
Work at Interac
Deepesh Mukundan has been serving as an Implementation Manager at Interac Corp. since 2019. In this role, he focuses on managing the implementation of solutions that meet critical service level agreements (SLAs) for customers. Prior to this position, he worked as an IT Operations Analyst at Interac from 2018 to 2019, where he contributed to the operational efficiency of IT services. His tenure at Interac spans over five years, showcasing his commitment to the organization and its objectives.
Education and Expertise
Deepesh Mukundan holds a Post Graduate Diploma in IT Business Analysis from George Brown College, which he completed from 2016 to 2017. He also earned a Bachelor’s Degree in Information Technology from the University of Mumbai, studying from 2011 to 2013. His educational background provides a solid foundation in IT principles, which he applies in his professional roles. He is recognized as a strategic problem solver and an ITIL professional, specializing in customer-focused solutions.
Background
Deepesh Mukundan has over seven years of experience in technology and analytics, with a focus on IT Operations Management. His career began at HERE Technologies, where he worked as an Analyst from 2013 to 2014. He then transitioned to Atos as an Application Systems Analyst, serving from 2014 to 2016. This diverse background in various roles and companies has equipped him with strong interpersonal skills and a solution-driven approach to challenges in the IT sector.
Professional Experience
Before his current role at Interac, Deepesh Mukundan gained valuable experience as an IT Operations Analyst from 2018 to 2019. His previous positions include working at Atos as an Application Systems Analyst for two years and at HERE Technologies as an Analyst for nearly a year. These roles have contributed to his expertise in delivering solutions that align with customer needs and operational requirements.