James Lucas
About James Lucas
James Lucas is the Director of Client Management at Interac Corp., where he develops and executes sales and relationship management strategies. He has over a decade of experience in client management and communication, having previously held various roles within the company and completed studies in Corporate Communications and Political Science.
Work at Interac
James Lucas has held multiple roles at Interac Corp. since joining the company in 2012. He began as a Specialist in Client Account and progressed to Manager of Client Management in 2014. In 2017, he became Senior Manager of Client Management, and in 2018, he was promoted to Director of Client Management. His responsibilities include developing and executing sales and relationship management strategies for designated clients. He acts as the primary point of contact for day-to-day client issue resolution and focuses on building strong client relationships that enhance satisfaction and advocacy for Interac Corp.
Education and Expertise
James Lucas studied at Lakehead University, where he earned a Bachelor of Arts degree in Political Science from 2005 to 2007. He furthered his education at Fanshawe College, obtaining a Graduate Certificate in Corporate Communications and Public Relations from 2007 to 2008. His educational background supports his expertise in consultative selling of Interac products and services, enabling him to effectively manage client relationships and communication strategies.
Background
Before joining Interac Corp., James Lucas gained experience as a Corporate Communications Intern at London Health Sciences Centre in 2008, where he worked for four months. He also served as a Tournament Coordinator for the Thunder Bay International Baseball Association from 2009 to 2010. These roles contributed to his skills in communication and event management, which he applies in his current position.
Achievements
Throughout his career at Interac Corp., James Lucas has focused on developing strategies that enhance client satisfaction and foster strong relationships. His role involves close collaboration with both internal and external partners to ensure effective communication and professionalism within the company. His commitment to client management has contributed to the overall success of the client relationship initiatives at Interac.