Joseph Sayegh
About Joseph Sayegh
Joseph Sayegh serves as the Senior Manager of Commercial Money Movement at Interac Corp. in Scarborough, Ontario, where he focuses on operational efficiency and client fulfillment services.
Work at Interac
Joseph Sayegh has been serving as the Senior Manager of Commercial Money Movement at Interac Corp. since 2019. In this role, he focuses on enhancing operational efficiency within the organization. His responsibilities include conducting process and procedural reviews to identify opportunities for improvement in operational environments. He is based in Scarborough, Ontario, Canada, where he has contributed to the company's mission of providing secure and efficient money movement solutions.
Education and Expertise
Joseph Sayegh has a diverse educational background. He studied at the Schulich School of Business at York University, where he specialized in Six Sigma and Lean Operational Management. He also holds a degree in Information Technology from Ryerson University. Additionally, he earned a Bachelor of Arts in Science, Technology, and Society from York University. His education is complemented by a focus on Project Management, also studied at Ryerson University. This combination of studies equips him with a robust skill set in operational management and technology.
Background
Before joining Interac, Joseph Sayegh worked at Scotiabank for 22 years, from 1997 to 2019. He held the position of Senior Manager in Business Operations and Product Management during his tenure. His extensive experience in the banking sector provided him with a strong foundation in operational processes and client management, which he continues to leverage in his current role.
Achievements in Operational Efficiency
Joseph Sayegh specializes in identifying opportunities for operational efficiency. He is experienced in conducting thorough process and procedural reviews in various operational environments. His work emphasizes the importance of the voice of the customer, aiming to exceed client expectations. Additionally, he has a strong focus on enhancing call center technology and improving end-to-end client fulfillment services, demonstrating his commitment to operational excellence.
Project Management Experience
Joseph Sayegh has experience in both agile and traditional project environments. His ability to transition seamlessly across retail, business, and operations sectors highlights his versatility in project management. This experience allows him to effectively manage projects that require a deep understanding of operational dynamics and client needs.