Jyothis Panjikaran
About Jyothis Panjikaran
Jyothis Panjikaran is a Technical Service Director with extensive experience in application support and IT project management. He has worked for various companies, including Interac Corp., CGI, and Allianz Insurance, and specializes in Agile and DevOps methodologies.
Current Role as Technical Service Director
Currently, Jyothis Panjikaran holds the position of Technical Service Director at Interac Corp., a role he has occupied since 2023. In this capacity, he oversees technical service operations and ensures the effective management of application support. His responsibilities include leading teams and implementing strategies to enhance service delivery.
Previous Experience at Interac Corp.
Jyothis Panjikaran previously worked at Interac Corp. as a Senior Manager in Application Support from 2018 to 2021. He contributed to the application support team in Toronto, Ontario, for three years. He also served as Director of Application Support and Platform Operations for a brief period in 2021, where he focused on operational efficiency and support processes.
Career Background in Application Support Management
Before his tenure at Interac Corp., Jyothis Panjikaran worked at CGI as an Application Support Manager for one year from 2017 to 2018 in Markham, Ontario. He also spent ten years at Allianz Insurance as an Associate Project Manager, where he provided training and consultancy in Application Support Management. His career began at HCL Technologies as a Software Engineer from 2005 to 2007.
Educational Background in Computer Science
Jyothis Panjikaran earned a Bachelor of Engineering (BE) degree in Computer Science from PET Engineering College, where he studied from 2000 to 2004. This educational foundation has equipped him with the technical skills necessary for his roles in application support and project management.
Expertise in IT Project Management Methodologies
Jyothis Panjikaran possesses in-depth knowledge of various IT project management methodologies, including Agile, DevOps, and waterfall. His expertise extends to implementing Predictive Modelling, Proactive Monitoring, and Automation within application support and maintenance teams, enhancing operational effectiveness.