Michael Caron
About Michael Caron
Michael Caron is a Technical Support Analyst with extensive experience in customer support and technical roles across various companies. He has worked at IMAX and Interac Corp, and previously held positions at Dalton Timmis Insurance Group, First Data Corporation, and RBC.
Work at Interac
Michael Caron has been employed at Interac Corp. as a Technical Support Analyst since 2019. In this role, he provides technical assistance and support to ensure the smooth operation of Interac's services. His responsibilities include troubleshooting technical issues, assisting users with system inquiries, and ensuring that all technical support queries are resolved efficiently.
Current Role at IMAX
Since 2017, Michael Caron has worked as a Help Desk Specialist at IMAX in Mississauga, Ontario, Canada. His role involves providing technical support to IMAX employees and ensuring that IT systems operate effectively. He addresses user inquiries and resolves technical problems, contributing to the overall efficiency of the organization.
Previous Experience at Dalton Timmis Insurance Group
Michael Caron worked as a Help Desk Analyst at Dalton Timmis Insurance Group from 2014 to 2015. During his one-year tenure, he was responsible for providing technical support to staff and assisting with IT-related issues. This role helped him develop his skills in customer support and technical troubleshooting.
Experience at First Data Corporation
From 2009 to 2012, Michael Caron served as a Senior Technical Specialist - Level II at First Data Corporation. Over the course of three years, he focused on providing advanced technical support and solutions to clients, enhancing his expertise in technical analysis and support.
Education at Sheridan College
Michael Caron studied at Sheridan College from 2006 to 2007. His education provided him with foundational knowledge and skills relevant to his career in technical support and information technology.
Customer Support Role at RBC
Michael Caron worked at RBC as a Customer Support representative from 2003 to 2008. Over five years, he gained experience in customer service and support, which laid the groundwork for his future roles in technical support.