Michael Dhanai
About Michael Dhanai
Michael Dhanai is an Implementations Manager at Interac Corp., where he has worked since 2021. He has a background in incident and problem management, with previous roles at CIBC and a solid educational foundation from the University of Windsor and Sheridan College.
Current Role as Implementations Manager
Michael Dhanai currently holds the position of Implementations Manager at Interac Corp. He has been in this role since 2021, contributing to the company's operations in Toronto, Ontario, Canada. His responsibilities likely include overseeing implementation processes and ensuring that projects align with organizational goals.
Previous Experience at Interac Corp.
Prior to his current role, Michael Dhanai worked at Interac Corp. as a Senior Analyst in Incident & Problem Management from 2019 to 2021. During his two years in this position, he focused on managing incidents and problems to enhance operational efficiency.
Career at CIBC
Michael Dhanai has extensive experience at CIBC, where he held multiple roles over a span of six years. He served as an Enterprise Incident Manager from 2013 to 2019, overseeing incident management processes. Before that, he worked as an Incident Coordinator for one year and as an Incident Response Analyst for ten months, starting in 2011.
Educational Background
Michael Dhanai studied at the University of Windsor, where he gained foundational knowledge relevant to his career. He also attended Sheridan College, further enhancing his educational qualifications.