Rachel Jolicoeur, Cfe
About Rachel Jolicoeur, Cfe
Rachel Jolicoeur is the Director of Cyber Market Intelligence & Financial Crimes at Interac Corp., where she has worked since 2022. With over 20 years of experience in the payment industry, she specializes in fraud management and has held various roles focused on risk management and fraud mitigation.
Work at Interac
Rachel Jolicoeur currently serves as the Director of Cyber Market Intelligence & Financial Crimes at Interac Corp., a position she has held since 2022. Prior to this role, she was the Director of Fraud Client Engagement, Fraud Mitigation & Strategy from 2020 to 2022. Her tenure at Interac also includes positions such as Senior Manager of Fraud Market Management in 2016, Director of Client Management from 2018 to 2019, and Director of Fraud Prevention and Partnerships from 2019 to 2020. Throughout her time at Interac, she has focused on developing and implementing fraud mitigation strategies.
Experience at BMO Financial Group
Rachel Jolicoeur worked at BMO Financial Group from 2001 to 2007, where she held various positions related to fraud detection and security. She started as an Assistant Video Support Officer in Corporate Security and then progressed to Manager of Fraud and Electronic Monitoring. Additionally, she served as a Fraud Investigator in the Fraud Detection & Investigation Services department from 2003 to 2005. Her experience at BMO contributed to her expertise in risk management within the financial sector.
Education and Expertise
Rachel Jolicoeur has pursued various educational qualifications to enhance her expertise in management and leadership. She earned a Professional Management Certificate from the University of Calgary between 2012 and 2015. She also completed a Leadership Essentials Certificate at the University of Toronto from 2018 to 2021. Furthermore, she studied Media Training at Corporate World/Denny Allen Media Relations from 2010 to 2014. Her educational background supports her specialization in fraud management and money movement services.
Background in Fraud Management
With over 20 years of progressive experience in the payment industry, Rachel Jolicoeur has developed a strong focus on risk management and fraud mitigation. She possesses expertise in bridging banking fraud from in-branch to online environments, emphasizing the importance of mitigating losses and representational risk. Her extensive experience includes the creation and implementation of fraud mitigation strategies, which are critical in her current role.
Professional Development
Rachel Jolicoeur has engaged in professional development to enhance her skills and knowledge in her field. She studied at Harvard University in 2019 for 11 months, which contributed to her understanding of complex issues in the payment industry. Additionally, she holds a Police Foundations Diploma from Durham College, achieved between 1998 and 2000. These educational experiences have equipped her with a comprehensive understanding of fraud management.