Long Duong
About Long Duong
Long Duong is a System Administrator currently employed at InterDev, where he has worked since 2021. He has built a solid foundation in IT through various roles, including technical support and internships, while pursuing a degree in Cyber Security at Kennesaw State University.
Current Role at InterDev
Long Duong serves as a System Administrator at InterDev, a position he has held since 2021. In this role, he is responsible for managing and maintaining the organization's IT infrastructure. His work involves ensuring system reliability, optimizing performance, and providing technical support to users. Duong's experience in system administration contributes to the overall efficiency of InterDev's operations.
Previous Experience at Trimble Inc.
In 2021, Long Duong worked for Trimble Inc. as a Technical Support Representative for a duration of two months. During this time, he provided technical assistance to clients, addressing their inquiries and resolving issues related to Trimble's products and services. This role enhanced his customer service skills and technical knowledge.
Background in Technical Support Roles
Long Duong has a diverse background in technical support roles. He worked at Robert Half as a Member of Technical Staff in 2019 for seven months, where he contributed to various IT projects. Additionally, he served as a Technical Support Analyst Co-op at the Institute of Nuclear Power Operations from 2019 to 2021, gaining valuable experience in a critical industry. His early career also includes an IT internship at Fulton County Government in 2019.
Education and Academic Pursuits
Long Duong is pursuing a degree in Cyber Security at Kennesaw State University. He has also studied at Chattahoochee Technical College, where he focused on Computer and Information Systems Security/Information Assurance, achieving certifications in Cyber Security from 2018 to 2020. His academic background is complemented by practical experience gained through internships and co-op programs, which have helped him build a strong foundation in IT.