Bill Sutliff
About Bill Sutliff
Bill Sutliff is a Clinical Informatics Analyst at Intermountain Healthcare, specializing in EMR training and support. He has extensive experience in healthcare informatics and previously worked in various technical roles at SUPERVALU and Albertsons, Inc.
Current Role at Intermountain Healthcare
Bill Sutliff serves as a Clinical Informatics Analyst on the Adoption & Support Team at Intermountain Healthcare. He has been in this role since 2020, contributing to the implementation and support of electronic medical records (EMR) systems. Sutliff is set to become a Principal Trainer for the EPIC System after completing the EPIC Certificate for EpicCare Inpatient Procedure Orders Curriculum. His responsibilities include providing training and support for new nurses and enhancing the overall user experience with the EMR system.
Previous Experience in Healthcare
Prior to his current position, Sutliff worked at Intermountain Healthcare as a Care Transformation Specialist from 2018 to 2020. In this role, he focused on improving care processes and supporting the integration of technology in clinical settings. He also worked in the Electronic Medical Records Service Center from 2016 to 2020, where he gained experience in EMR systems and user support.
Professional Background in IT and Support
Sutliff has extensive experience in IT support, having worked at SUPERVALU in various roles from 2007 to 2014. His positions included Tier 2 Analyst and Technical Team Lead, where he managed Windows servers and provided remote access support. He also worked at Albertsons, Inc. in several capacities, including as a Senior Analyst and Lead, where he focused on point of sale systems and installation services.
Educational Qualifications
Sutliff studied at ITT Technical Institute, earning an Associate of Applied Science degree in Electrical Engineering from 1995 to 1997. He furthered his education in Clinical Informatics at EPIC, completing a program from 2023 to 2024. His educational background supports his expertise in clinical informatics and technology integration in healthcare.
Training and Coaching Expertise
Sutliff specializes in providing training and coaching for the EMR program iCentra, a Cerner Millennium system. He offers Next Level Mastery Training aimed at improving workflows for doctors, nurses, and technicians. His approach includes 1:1 coaching to help users navigate the EMR system effectively, thereby reducing anxiety and enhancing overall performance.