Brittany Dewey
About Brittany Dewey
Brittany Dewey is a Patient Service Representative with extensive experience in customer service and office management. She has worked in various roles across different organizations, including Intermountain Healthcare and Collective Health, and holds a Bachelor's degree in Behavioral Sciences from Utah Valley University.
Work at Intermountain Healthcare
Brittany Dewey has been employed at Intermountain Healthcare as a Patient Service Representative since 2021. In this role, she is responsible for assisting patients with their healthcare needs, managing appointments, and providing support to ensure a positive patient experience. Her tenure at Intermountain Healthcare has lasted for three years, during which she has gained valuable experience in the healthcare industry.
Current Role at Collective Health
In addition to her position at Intermountain Healthcare, Brittany Dewey has been working as a Members Advocate at Collective Health since 2023. This role involves supporting members in navigating their health benefits and ensuring they receive the necessary assistance. Her work at Collective Health is conducted in a hybrid format, allowing her to balance remote and in-office responsibilities.
Previous Experience at Discovery Academy
Brittany Dewey held multiple positions at Discovery Academy. She served as an Office Manager from 2019 to 2020, where she managed administrative tasks and supported the operational needs of the organization. Prior to that, she worked as a Shift Supervisor Mentor from 2016 to 2019, where she guided and mentored staff while overseeing daily operations.
Customer Service Experience at NetApp
Before her roles in the education and healthcare sectors, Brittany Dewey worked as a Customer Service Representative at NetApp from 2012 to 2013. During her 11-month tenure in Orem, Utah, she provided customer support and assistance, contributing to the overall customer satisfaction of the company.
Education and Expertise
Brittany Dewey earned her Bachelor's degree in Behavioral Sciences from Utah Valley University, where she studied from 2010 to 2023. Her education has equipped her with knowledge and skills relevant to her roles in customer service and patient advocacy. Additionally, she completed her high school education at Provo High School, where she participated in Business, Speech and Debate, and Theatrical Arts, earning her High School Diploma.