David Weaver
About David Weaver
David Weaver is a Patient Contact Center Supervisor at Intermountain Health in Denver, Colorado, with extensive experience in client service and project management across various sectors including telecommunications and healthcare.
Work at Intermountain Healthcare
David Weaver currently serves as the Patient Contact Center Supervisor at Intermountain Health. He has held this position since 2023, working on-site in Denver, Colorado. In this role, he is responsible for overseeing patient interactions and ensuring high-quality service delivery within the contact center.
Previous Experience in Telecommunications
David Weaver has a substantial background in the telecommunications industry. He worked at Comcast in various roles, including Manager of Client Service Department and Sr. Manager of Repair and Maintenance. He also served as Director of the New Products Incubation Center at Comcast for 12 years. His experience includes a position at Spectrum as Project Manager/Vendor Manager of Inbound Sales and at DIRECTV as Manager of Service and Warranty.
Education and Expertise
David Weaver has pursued education in several fields. He studied Project Management at the University of Northern Colorado from 1988 to 1989. He also attended Metropolitan State University of Denver, where he focused on Geographic Information Science and Cartography, earning an Associate of Arts and Sciences degree. Additionally, he studied Marketing at the Community College of Denver, achieving another Associate of Arts and Sciences degree.
Management Skills and Team Leadership
David Weaver is skilled in managing large teams, with experience overseeing groups ranging from 60 to 800 full-time employees. He is known for maintaining a motivated team environment while meeting service and revenue goals. His expertise includes working with cross-functional groups to provide detailed and vetted data across operations.
Career Progression in Customer Service
Throughout his career, David Weaver has held various customer service management positions. He worked as Customer Service Manager at Specialty Appliance for one year before joining Intermountain Health. His earlier roles at TeleTech included Sr. Account Executive and Sr. Project Launch Manager, where he managed client relationships and project implementations.