Mike Enz
About Mike Enz
Mike Enz is a Senior Telecommunications Engineer at Intermountain Health, where he has worked for over 35 years. He holds a B.A. in Telecommunications Administration from Weber State University and has played a significant role in upgrading the telephony system and enhancing communication efficiency within the organization.
Work at Intermountain Healthcare
Mike Enz has been employed at Intermountain Healthcare since 1989, accumulating over 35 years of experience within the organization. Currently, he serves as a Senior Telecommunications Engineer, a position he has held since 2012. In this role, he leads project teams and oversees telecommunications projects that enhance communication systems across the healthcare network. His contributions have significantly improved the efficiency and functionality of telephony systems, impacting numerous clinics and facilities.
Education and Expertise
Mike Enz earned a Bachelor of Arts degree in Telecommunications Administration (Management) from Weber State University, where he studied from 1997 to 2001. Prior to his university education, he graduated from Bonneville High School, obtaining his diploma. His academic background provides a solid foundation for his technical expertise in telecommunications, allowing him to effectively manage and implement complex systems.
Telecommunications Projects and Contributions
Enz played a key role in transitioning Intermountain Healthcare's telephony system from the Nortel option 81c to Avaya. This transition affected over 3,000 phones, showcasing his ability to manage large-scale telecommunications projects. He also implemented advanced call center routing using Avaya CMS for reporting and Avaya Contact Recorder, which enhanced communication efficiency across more than 15 clinics. Additionally, he contributed to the telecommunications infrastructure by recording announcements for the updated telephony system.
Career Development and Roles
Throughout his career at Intermountain Healthcare, Mike Enz has progressed from various roles to his current position as a Senior Telecommunications Engineer. His long tenure reflects his commitment to the organization and his ability to adapt to evolving telecommunications technologies. His leadership as Project Team Lead has allowed him to influence significant changes in the telecommunications landscape within the healthcare sector.