Suzanne Millward

Analytic Product Owner @ Intermountain Healthcare

About Suzanne Millward

Suzanne Millward is an Analytic Product Owner at Intermountain Health, where she has worked since 2023. She holds a Master of Healthcare Administration and a Master of Public Health from the University of Utah and has extensive experience in health plan operations and AI/ML operationalization.

Work at Intermountain Healthcare

Suzanne Millward currently serves as an Analytic Product Owner at Intermountain Healthcare, a position she has held since 2023. In this role, she operates in a hybrid work environment based in Salt Lake City, Utah. Millward leads an internal Analytics Sharing Knowledge caregiver resource, which includes over 500 members, focusing on engagement and training. Additionally, she supports the Foundation team by analyzing fundraising metrics, key performance indicators (KPIs), and identifying donor prospects. Prior to her current role, she worked as a Consultant Data Analyst from 2020 to 2023 and as an Operations and Cultural Excellence Intern in 2013.

Education and Expertise

Suzanne Millward holds a Master of Healthcare Administration (MHA) from the University of Utah - David Eccles School of Business, where she studied from 2010 to 2013. She also earned a Master of Public Health (MPH) from the University of Utah School of Medicine during the same period. Additionally, she has a Health Promotion and Education, Nutrition degree from the University of Utah. Millward is a Certified Health Education Specialist (CHES) and possesses expertise in AI/ML operationalization and health plan operations, focusing on improving quality and efficiency in healthcare.

Previous Work Experience

Before her current role at Intermountain Healthcare, Suzanne Millward worked at SelectHealth in various capacities. She served as a Business Intelligence Analyst from 2014 to 2018 and later as a Data Analyst Supervisor from 2018 to 2020. Her earlier experience includes a position as a Project/Business Analyst at SelectHealth from 2013 to 2014. Millward also worked as a Prevention Specialist at the Neighborhood Action Coalition at the University of Utah from 2009 to 2011, and she completed an internship at Intermountain Healthcare in 2013.

Skills and Contributions

Suzanne Millward has developed a diverse skill set that includes grant writing and creating presentations. Her work emphasizes aligning incentives toward appropriate healthcare utilization and enhancing operational efficiency. Millward's contributions to the internal analytics community at Intermountain Healthcare demonstrate her commitment to caregiver engagement and knowledge sharing. Her analytical skills support various initiatives, including fundraising efforts and donor engagement strategies.

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