Herman Jao
About Herman Jao
Herman Jao is a Technical Analyst with over 13 years of experience in IT desktop support and project coordination. He has a background in operations management and has held various roles in companies such as Flextronics and CME Group.
Work at Interpublic Group
Herman Jao has been employed at Interpublic Group (IPG) as a Technical Analyst since 2013. In this role, he applies his extensive knowledge and skills in technical analysis to support various projects and initiatives within the organization. His tenure at IPG has spanned over 11 years, during which he has contributed to the company's operational efficiency and effectiveness.
Previous Experience at Flextronics
Herman Jao held multiple positions at Flextronics from 2000 to 2009. He worked as a Production Planner from 2000 to 2004, followed by a role as a Production Buyer from 2004 to 2007, and then as a Senior Buyer from 2007 to 2009. His responsibilities included managing procurement processes, coordinating production schedules, and ensuring quality assurance in product development.
Experience at CME Group
From 2010 to 2012, Herman Jao worked at CME Group in Chicago, Illinois, as a Desktop Support professional. In this position, he provided technical support for desktop and laptop hardware systems, contributing to the overall IT support framework of the organization. His experience in this role further enhanced his expertise in IT desktop support.
Education and Expertise
Herman Jao earned a Bachelor of Science degree in Operations Management from DeVry Institute of Technology, where he studied from 1994 to 1997. His educational background has equipped him with a solid foundation in operations management principles, which he applies in his professional roles. He has expertise in new product development, quality assurance, cost control, forecasting, and negotiation.
Skills and Training
Herman Jao is proficient in a variety of software and tools, including Adobe Acrobat, AS/400, SAP R3, and Microsoft Office Suite. He has over 13 years of experience in IT desktop support, service procurement, project coordinating, and inventory management. Additionally, he conducts seminars and training programs, showcasing his ability to communicate technical information effectively to both technical and non-technical clients.