Shelley Kelley
About Shelley Kelley
Shelley Kelley is a Media Biller currently employed at IPG in the Greater Omaha Area since 2016. She has previous experience in corporate research and customer service at Mutual of Omaha, as well as roles at American Family Insurance and as an Image Document Clerk.
Work at Interpublic Group
Shelley Kelley has been employed at Interpublic Group (IPG) since 2016, serving as a Media Biller. In this role, she is responsible for managing billing processes related to media transactions. Her tenure at IPG spans over eight years, during which she has contributed to the financial operations within the Greater Omaha Area.
Previous Experience at Mutual of Omaha
Shelley Kelley worked at Mutual of Omaha from 2006 to 2013. Initially, she served as an Image Document Clerk for two years, where she handled document management tasks. Following this role, she transitioned to a position in corporate research and customer service, where she worked for five years, enhancing her skills in customer interaction and research methodologies.
Experience at American Family Insurance
From 2013 to 2015, Shelley Kelley was employed at American Family Insurance as a Customer Service Representative (CSR). In this position, she provided support to clients, addressing inquiries and assisting with policy-related issues. Her experience at American Family Insurance contributed to her customer service expertise.
Education Background
Shelley Kelley completed her education at Omaha North High School. This foundational education provided her with the skills necessary to pursue her career in various customer service and billing roles.