Maria Florian Feliz
About Maria Florian Feliz
Maria Florian Feliz is a Billing Associate at Interstate Waste Services, Inc., with a diverse background in customer service and management roles at Nestlé Nespresso SA. She holds a Bachelor of Arts in Hotel, Restaurant, and Tourism Management from Fairleigh Dickinson University.
Current Role at Interstate Waste Services
Maria Florian Feliz has been employed as a Billing Associate at Interstate Waste Services, Inc. since 2021. In this role, she is responsible for managing billing processes and ensuring accurate invoicing for the company. Her experience in customer service and billing contributes to her effectiveness in this position.
Previous Experience at Nestlé Nespresso SA
Maria Florian Feliz held multiple positions at Nestlé Nespresso SA from 2013 to 2019. She began as a Boutique Specialist for 9 months, followed by a role as Team Lead for 2 months in 2019. She then served as Assistant Manager for 3 years, where she oversaw team operations and contributed to business growth. Her experience at Nespresso provided her with skills in team leadership and customer engagement.
Background in Hospitality and Service Industry
Maria has a diverse background in the hospitality and service industry. She worked at Sheraton Hotels & Resorts as a Housekeeper for 7 months in 2009. She also held positions at Five Star as a Concierge/Server for 3 years and at Embassy Suites as a Breakfast Attendant for 3 months in 2010. These roles helped her develop strong customer service skills and an understanding of guest relations.
Education in Hotel, Restaurant, and Tourism Management
Maria Florian Feliz earned a Bachelor of Arts (B.A.) in Hotel, Restaurant, and Tourism Management from Fairleigh Dickinson University. She studied from 2007 to 2012, which provided her with a solid foundation in the principles of hospitality management and service delivery.
Career Progression and Skills Development
Throughout her career, Maria has demonstrated a commitment to professional growth. Her progression from entry-level positions to management roles at Nestlé Nespresso SA illustrates her ability to develop skills in leadership, customer service, and operational management. Her experiences across various roles have equipped her with a comprehensive understanding of the service industry.