Elia E. Summers
About Elia E. Summers
Elia E. Summers is a Claims Specialist at National Interstate Insurance Company, where she has worked remotely since 2019. She has extensive experience in managing claims and negotiations, and is bilingual in Spanish, enhancing her communication with clients.
Work at National Interstate Insurance Company
Elia E. Summers has served as a Claims Specialist at National Interstate Insurance Company since 2019. In this role, she operates remotely from Richmond, OH, and is responsible for setting up rentals for claimants and determining coverage for various claims. Her position involves handling General Liability (GL) claims and litigation files, as well as commercial liability claims. Summers' experience in the insurance industry allows her to efficiently manage claims processes and ensure compliance with relevant statutes.
Previous Experience in Insurance Claims
Before joining National Interstate Insurance Company, Elia E. Summers held several positions in the insurance sector. She worked as a Senior Casualty Adjuster at UAIG for 10 months and as a Senior Commercial Casualty Adjuster at Stevens Transport for 3 months in 2007. Summers also served as a Senior Commercial Liability Adjuster at Greatwide Logistics Services for 6 years, from 2010 to 2016. Additionally, she worked as a Sr. Bodily Injury Adjuster at Hallmark Financial Services Inc. for 2 months in 2019 and as a Sr. Casualty Adjuster at York Risk for 1 year prior to her current role.
Education and Training
Elia E. Summers studied at Trinity Valley Community College from 2007 to 2009, focusing on Registered Nursing. Although she did not achieve a degree, her education provided her with foundational knowledge that may contribute to her skills in the claims field. Summers' background in nursing may enhance her understanding of bodily injury claims and the complexities involved in managing such cases.
Bilingual Communication Skills
Elia E. Summers is bilingual in Spanish, which allows her to communicate effectively with a diverse range of clients and claimants. This skill enhances her ability to manage claims and provide support to Spanish-speaking individuals, ensuring that language barriers do not hinder the claims process. Her bilingual capabilities contribute to improved client relations and facilitate clearer communication during claims investigations.
Claims Management Expertise
Elia E. Summers possesses extensive expertise in claims management, including conducting full investigations on new claims. Her responsibilities involve speaking with agents, requesting police reports, and interviewing witnesses to gather necessary information. She is experienced in managing diaries and negotiating bodily injury settlements with third-party claimants and their attorneys. Summers reviews statutes and venue on all claims to ensure compliance and proper handling, demonstrating her thorough approach to claims processing.