Kristen Carvaines
About Kristen Carvaines
Kristen Carvaines serves as the Director of the Project Management Office at National Interstate Insurance Company, a position she has held since 2019. With a background in strategic initiatives and process improvement, she has contributed significantly to the establishment of a PMO and the implementation of Lean solutions within the organization.
Work at National Interstate Insurance Company
Kristen Carvaines has served as the Director of the Project Management Office at National Interstate Insurance Company since 2019. In this role, she established a Project Management Office (PMO) that includes the creation of a standardized PMO toolbox and the implementation of project quality gating. Her leadership has contributed to the integration of a company-wide Lean solution that utilizes data analytics tools, providing executive leadership with insights into business operations and progress against key performance indicators (KPIs).
Previous Experience at Penn State University
Before her current position, Kristen Carvaines worked at Penn State University as the Director of Strategic Initiatives from 2017 to 2019. In this capacity, she was responsible for overseeing strategic projects and initiatives that aligned with the university's goals. Her experience in this role contributed to her expertise in project management and strategic planning.
Education and Qualifications
Kristen Carvaines studied at The University of Akron, where she earned an Associate degree in Legal Assisting from 1993 to 1995. She later continued her education at the same institution, achieving a Bachelor's degree in English from 1997 to 2001. This educational background has provided her with a strong foundation in both legal and communication skills, which are essential in her professional roles.
Career at The Goodyear Tire & Rubber Company
Kristen Carvaines worked as a Technical Writer on a contract basis at The Goodyear Tire & Rubber Company from 2006 to 2009. In this position, she was responsible for creating and managing technical documentation, which enhanced her skills in clear communication and technical writing.
Role at Case Western Reserve University
From 2009 to 2017, Kristen Carvaines held the position of Manager of Process Improvement at Case Western Reserve University. In this role, she focused on enhancing operational processes and implementing improvements that contributed to the university's efficiency and effectiveness.