Mike Silvestro
About Mike Silvestro
Mike Silvestro serves as the Service Center Team Lead at National Interstate Insurance Company, a position he has held since 2014. He has a background in computer science and experience in technical support roles.
Work at National Interstate Insurance Company
Mike Silvestro has served as the Service Center Team Lead at National Interstate Insurance Company since 2014. In this role, he oversees operations within the service center, ensuring efficient processes and high-quality service delivery. His tenure at the company spans a decade, during which he has contributed to various initiatives aimed at improving customer service and operational efficiency.
Previous Experience at United Technologies
Before joining National Interstate Insurance Company, Mike Silvestro worked at United Technologies as a Help Desk professional from 2011 to 2014. In this position, he provided technical support and assistance to users, resolving issues related to technology and software. His experience in this role equipped him with valuable skills in customer service and technical troubleshooting.
Education at University of Advancing Technology
Mike Silvestro attended the University of Advancing Technology from 1996 to 1998, where he earned an Associate of Arts degree. During his studies, he focused on AutoCad Drafting & Design and Programming, which contributed to his foundational knowledge in computer science and technology.
Experience at CSC
In 2014, Mike Silvestro briefly worked at CSC as a Senior Assistant: Field Technician for a period of seven months. This role involved providing technical support and field assistance, further enhancing his skills in the technology sector.