Natalie Wilcox, AI C
About Natalie Wilcox, AI C
Natalie Wilcox is a Senior Claims Representative with extensive experience in insurance claims processing, currently employed at National Interstate Insurance Company. She has a strong background in medical claims, proficiency in estimating software, and effective communication skills.
Work at National Interstate Insurance Company
Natalie Wilcox has been employed at National Interstate Insurance Company since 2021, serving as a Senior Claims Representative. In this role, she is responsible for managing insurance claims and ensuring accurate processing. Her expertise in claims management is enhanced by her proficiency in CCC Pathways and Mitchell’s estimating software, which are essential tools in the insurance industry.
Experience at Philadelphia Insurance Companies
Before joining National Interstate Insurance Company, Natalie Wilcox worked at Philadelphia Insurance Companies as a Claims Adjuster for a decade, from 2014 to 2024. Based in Altamonte Springs, Florida, she utilized her skills in claims processing and policy interpretation to effectively manage various insurance claims during her tenure.
Background in Progressive Insurance
Natalie Wilcox began her career in the insurance industry at Progressive Insurance, where she served as a Claims Adjuster from 1996 to 2006. Over this ten-year period, she gained valuable experience in claims processing and developed a strong foundation in the insurance sector.
Education and Expertise
Natalie Wilcox earned a Bachelor of Arts degree in Political Science from Stetson University, attending from 1993 to 1996. Her educational background complements her professional expertise in medical claims, including knowledge of ICD-9 and CPT-10 coding. She is also proficient in Microsoft Office applications, which supports her work in claims management.
Skills in Claims Management
Natalie Wilcox is recognized for her strong skills in interpreting policy language and applying critical thinking to claims management. Her excellent oral and written communication skills are essential in the insurance claims industry, allowing her to effectively communicate with clients and stakeholders.