Shannon Humphrey
About Shannon Humphrey
Shannon Humphrey is a Claims Manager at National Interstate Insurance Company, with over two decades of experience in the insurance industry. She has held various managerial roles at companies such as Peabody Energy Corporation and Amerisure Insurance, specializing in Property & Casualty Insurance and Litigation Management.
Current Role at National Interstate Insurance Company
Shannon Humphrey serves as the Claims Manager at National Interstate Insurance Company, a position she has held since 2019. In this role, she is responsible for overseeing the claims management process, ensuring efficient handling of claims, and enhancing overall claims outcomes. Her extensive experience in the insurance industry supports her ability to lead teams and implement effective strategies to improve claims processes.
Previous Experience in the Insurance Industry
Prior to her current role, Shannon Humphrey held various positions in the insurance sector. She worked at Amerisure Insurance from 2015 to 2019, where she served as WC Claims Supervisor and later as Manager of the St. Louis Claim Facility. Her earlier experience includes a five-year tenure at Peabody Energy Corporation as Manager of Insurance Claims and a role at Travelers as Workers' Compensation Claims Case Manager from 1998 to 2003.
Educational Background
Shannon Humphrey earned her Bachelor of Science degree from the University of Missouri-Saint Louis, where she studied Criminology & Criminal Justice and Psychology. Her education, completed between 1991 and 1995, provided her with a strong foundation for her career in the insurance industry.
Professional Affiliations and Contributions
Shannon Humphrey has been an active member of the Risk and Insurance Management Society (RIMS) from 2005 to 2013. Her involvement in this organization reflects her commitment to staying informed about industry trends and best practices in risk management and insurance.
Expertise in Claims Management and Risk Management
With over two decades of experience in the insurance industry, Shannon Humphrey specializes in Property & Casualty Insurance and Litigation Management. She has demonstrated expertise in negotiations and risk management, focusing on improving claims processes and outcomes throughout her career.