Sharon Wylie
About Sharon Wylie
Sharon Wylie serves as the Director of QA & IT Operations at National Interstate Insurance Company, where she has worked since 2021. She specializes in delivering high-quality software and has extensive experience in cross-functional communications and team leadership across various industries.
Current Role at National Interstate Insurance Company
Sharon Wylie serves as the Director of QA & IT Operations at National Interstate Insurance Company. She has held this position since 2021, contributing to the organization for three years. In her role, she specializes in delivering high-quality software solutions, emphasizing speed to market. Her leadership in QA and IT operations is pivotal in ensuring the company's software meets rigorous standards.
Professional Experience in Quality Assurance and IT
Sharon Wylie has extensive experience in quality assurance and IT management. Prior to her current role, she worked at OnShift as the Director of Quality and Product Operations from 2015 to 2019. She also held the position of Software QA Manager and Vice President at PNC for one year in 2014-2015. Additionally, she spent 17 years at Progressive Insurance as an IT Manager, where she developed her expertise in software quality and operational efficiency.
Educational Background
Sharon Wylie studied at Ursuline College, where she earned a Master of Information Systems (MIS) degree from 2005 to 2008. She completed her high school education at Euclid High School. Her educational background has provided her with a solid foundation in information systems, supporting her career in IT and quality assurance.
Leadership and Mentorship Focus
Sharon Wylie emphasizes the importance of mentoring individuals in her professional environment. She focuses on helping team members achieve their highest potential, fostering a culture of growth and development. Her experience in leading cross-functional teams has enabled her to implement standards and best practices that enhance quality and efficiency across various projects.
Diverse Industry Experience
Sharon Wylie has worked across diverse industries, including insurance, banking, and post-acute care. This broad experience has equipped her with a unique perspective on quality assurance and IT operations, allowing her to adapt best practices to different organizational contexts. Her ability to partner with all levels of an organization enhances her effectiveness in driving quality initiatives.