Richard Clapp
About Richard Clapp
Richard Clapp is a Systems Engineer at InterWorks, Inc., with extensive experience in network support and expertise in SonicWall security solutions. He has a diverse educational background, including certifications in Microsoft technologies and a degree in Ballet Performance from the University of Oklahoma.
Work at InterWorks
Richard Clapp has been employed at InterWorks, Inc. as a Systems Engineer since 2006. Over the course of 18 years, he has contributed to the company's technology solutions, focusing on systems engineering and network support. His role involves providing both on-site and remote support for client networks, ensuring optimal performance and security.
Education and Expertise
Richard Clapp has a diverse educational background in technology and the arts. He studied at the University of Oklahoma, where he focused on Arts and Dance, achieving a Ballet Performance degree from 1994 to 1997. He has also completed various technical training programs, including certifications in SonicWall Security and Microsoft technologies, such as MCSE and MCSA. His expertise includes SonicWall UTM firewalls, Windows Server administration, and Symantec products.
Background in Technology Sales
Before joining InterWorks, Richard Clapp worked as a Technology Sales Specialist at Office Depot from 1999 to 2005. This role provided him with foundational experience in technology sales and customer service, which complements his technical skills in systems engineering.
Certifications and Technical Training
Richard Clapp has pursued multiple certifications to enhance his technical skills. He achieved the CSSA certification in SonicWall Security in 2010 and later obtained CSSA/CSSP in 2014. He continued his education with additional studies in SonicWall technologies and Microsoft certifications, including MCSE and MCP, from various training institutions.
Technical Skills and Focus Areas
Richard Clapp specializes in understanding the root causes of technical issues, which allows him to implement effective solutions and prevent future occurrences. He stays updated with current trends and technologies in the industry, ensuring his skills remain relevant. His focus areas include on-site and remote support, Windows Server administration, and expertise in SonicWall products.