Matt Mc Connell ✟
About Matt Mc Connell ✟
Matt McConnell is the co-founder and Co-Chief Executive Officer of Intradiem, known for pioneering customer service automation and artificial intelligence since 1995.
Founder & Co-Chief Executive Officer
Matt McConnell serves as the Founder and Co-Chief Executive Officer of Intradiem. Under his leadership, the company has developed a reputation for pushing the boundaries in customer service through the utilization of automation and artificial intelligence. Since its inception in 1995, Matt McConnell has been integral in guiding the strategic direction and growth of the company.
Education and Expertise
Matt McConnell graduated from The Georgia Institute of Technology with a Bachelor of Science degree in Industrial and Systems Engineering. His educational background has equipped him with a strong foundation in both technical and operational aspects, aiding his role in driving the company's vision and strategic endeavors.
Company Vision and Founding
Matt McConnell founded Intradiem in 1995 with a vision to revolutionize customer service through the application of automation and artificial intelligence. The goal was to create solutions that would fundamentally improve how customer service is delivered, making it more efficient and effective. This vision has shaped the company's innovations and strategy over the years.
Focus on Technical Innovation
Continuing his original vision, Matt McConnell maintains a strong focus on technical innovation at Intradiem. This emphasis on innovative solutions has allowed Intradiem to stay at the forefront of the industry, continually developing and implementing new technologies to improve customer service processes.