Melissa Hawkins
About Melissa Hawkins
Melissa Hawkins serves as the Director of Healthcare Advisory Services at Intraprise Health, a position she has held since 2023. With a background in information security and process engineering, she has also worked at DispatchHealth and WellPoint, and has contributed to industry discussions as a presenter and council member.
Work at Intraprise Health
Melissa Hawkins serves as the Director of Healthcare Advisory Services at Intraprise Health, a position she has held since 2023. In this role, she oversees advisory services aimed at enhancing healthcare delivery and operational efficiency. Prior to her current role, she worked as an Information Technology Security Specialist at Intraprise Health from 2018 to 2022, where she focused on improving information security protocols within the organization.
Current Role at DispatchHealth
In addition to her role at Intraprise Health, Melissa Hawkins is an Information Security Consultant at DispatchHealth, a position she has occupied since 2021. Her responsibilities include assessing and enhancing the organization's information security measures to protect sensitive healthcare data. This role complements her extensive background in healthcare information security.
Education and Expertise
Melissa Hawkins earned a Bachelor of Science (BS) degree in Management Information Systems and Services from Southern Illinois University Edwardsville, studying from 1989 to 1994. Her educational background provides a strong foundation for her expertise in information technology and security within the healthcare sector.
Previous Experience at WellPoint
Before her roles at Intraprise Health and DispatchHealth, Melissa Hawkins worked at WellPoint as a Process Engineer Senior Advisor from 2008 to 2012. In this capacity, she contributed to process improvement initiatives, focusing on enhancing operational efficiencies within the organization.
Professional Contributions
Melissa Hawkins presented at the Intelligent Health Association’s 2023 International Summit, sharing her insights on healthcare technology and security. Additionally, she was appointed to the HITRUST CSF Assessor Council, where she contributes to the development and assessment of security frameworks in healthcare.