Andrew Mazza
About Andrew Mazza
Andrew Mazza is an IT Support Specialist with extensive experience in technology and operations. He has worked at various companies, including FedEx and RCR Tomlinson, and holds multiple qualifications from TAFE NSW in Information Technology and Networking.
Current Role at Investec
Andrew Mazza has been employed at Investec as an IT Support Specialist since 2019. In this role, he is responsible for providing technical support and troubleshooting assistance to ensure smooth IT operations within the organization. His expertise in information technology enables him to address various technical issues effectively, contributing to the overall efficiency of the IT department.
Previous Experience at FedEx
Andrew Mazza has a background in logistics and operations from his tenure at FedEx. He worked as an Operations Agent from 2012 to 2015, where he managed various operational tasks. He later served as an Air Cargo Agent from 2015 to 2017, focusing on air cargo logistics and customer service. His experiences at FedEx provided him with a solid foundation in operational processes and customer interaction.
Experience at RCR Tomlinson
Andrew Mazza worked at RCR Tomlinson as a Service Desk Analyst and Field Service Technician from 2017 to 2018. In this position, he provided technical support and field services, ensuring that IT systems operated efficiently. His role involved troubleshooting and resolving technical issues, which enhanced his skills in customer support and technical problem-solving.
Educational Background in Information Technology
Andrew Mazza studied at TAFE NSW, where he achieved multiple qualifications in information technology. He holds a Diploma of Information Technology Networking, along with Certificate IV and Certificate III in Information Technology Networking and Information, Digital Media and Technology, respectively. Additionally, he earned a Certificate II in Electrotechnology - Computer Hardware and Repair. This educational background has equipped him with a comprehensive understanding of IT systems and networking.