Anisha H Correia
About Anisha H Correia
Anisha H Correia is a Complaints Resolution Specialist at Investec in the UK, where she has worked since 2019. With a background in both marketing and financial services, she brings valuable experience in resolving complex customer complaints.
Work at Investec
Anisha H Correia has been employed at Investec since 2017, initially serving as a CSC Banker in the UK Retail Funding division for seven months. She then transitioned to the UK High Income sector, where she worked for two years. In 2019, she took on the role of Complaints Resolution Specialist UK, focusing on resolving complex complaints for UK clients. Her experience in both retail and high-income banking sectors informs her approach to complaint resolution, allowing her to effectively address high-stakes customer service issues.
Education and Expertise
Anisha H Correia holds a Bachelor of Business Administration (B.B.A.) in Brand Building and Management from Vega School of Brand Leadership, which she completed from 2011 to 2015. Additionally, she earned a Bachelor of Philosophy (B.Phil) Honours in Marketing Management from IMM Graduate School of Marketing. She has also completed Professional Yacht Master Training, achieving STCW 10 certification in Marine Safety. Her educational background, combined with her professional experience, equips her with a unique perspective in the financial services sector.
Background in Marketing and Financial Services
Anisha H Correia has a diverse background that spans both marketing and financial services. Prior to her roles at Investec, she worked as a Marketing Intern at Tiger of Sweden and served as a Social Media Marketing Strategist at Africa MBA Indaba. She also gained experience as a Sales & Marketing Graduate Trainee at Intel Corporation. This combination of marketing and financial expertise enhances her capabilities in customer service and complaint resolution.
Professional Experience Prior to Investec
Before joining Investec, Anisha H Correia held various positions that contributed to her professional development. She worked as a Sales Assistant at Crabtree & Evelyn for nine months in 2012 and later as a Marketing Intern at Tiger of Sweden in 2014. Additionally, she was a Social Media Marketing Strategist at Africa MBA Indaba from 2015 to 2016 and completed a Sales & Marketing Graduate Trainee program at Intel Corporation from 2016 to 2017. These roles provided her with valuable insights into customer engagement and service.