Christina Merrien
About Christina Merrien
Christina Merrien serves as the Head of Operations & Client Servicing at Investec in St. Peter Port, Guernsey, where she has worked since 2008. She previously managed the Foreign Department at RBS in Guernsey, focusing on international services and online banking solutions.
Work at Investec
Christina Merrien has been serving as the Head of Operations & Client Servicing at Investec since 2008. In this role, she oversees multiple teams, including the Banking Operations Team, Corporate and Private Client Services Team, and the New Business & Risk Team. Her responsibilities encompass ensuring efficient operations and high-quality client servicing. Merrien has played a pivotal role in the development and roll-out of the intermediary online payments system for IBCI at Investec, enhancing the digital service offerings for clients.
Previous Experience at RBS
Before joining Investec, Christina Merrien managed the Foreign Department at RBS in Guernsey. In this capacity, she handled international services, including currency accounts and foreign exchange. She was instrumental in developing and implementing an online banking system specifically designed for Channel Islands intermediary clients, which improved accessibility and efficiency in banking operations.
Education and Expertise
Christina Merrien completed her education at St Columba's High School, where she achieved Scottish Higher Level qualifications. Her educational background has provided her with a solid foundation for her career in banking and operations management. Merrien's expertise lies in client servicing, operations management, and the development of online banking solutions tailored to meet client needs.
Leadership and Team Oversight
In her current role at Investec, Christina Merrien leads several teams, including the Banking Operations Team and the Corporate and Private Client Services Team. She is responsible for overseeing the operational functions and ensuring that client services are delivered effectively. Her leadership contributes to the overall efficiency and performance of the organization in St. Peter Port, Guernsey.