Claudia Thompson
About Claudia Thompson
Claudia Thompson is a Product Manager at Investec, where she has worked since 2017. She has a background in business analysis and customer service, with previous roles at Discovery Limited and Alexander Forbes.
Work at Investec
Claudia Thompson has been employed at Investec since 2017, serving as a Product Manager. Her role involves overseeing product development and management, ensuring that offerings meet market demands and align with the company's strategic goals. Prior to her current position, she worked as a Business Analyst in Project Management at Investec from 2015 to 2017. During her time at Investec, she has contributed to various initiatives aimed at enhancing product efficiency and customer satisfaction.
Previous Experience at Discovery Limited
Claudia Thompson has held multiple roles at Discovery Limited, contributing to her expertise in customer service and business analysis. She began her career there as a Call Center Representative from 2005 to 2007, followed by a position as a Servicing Administrator in 2007. She later returned to Discovery Limited as a Customer Service Specialist from 2012 to 2013, and as a Business Analyst from 2013 to 2014. These roles provided her with a solid foundation in customer relations and operational processes.
Background in Business Analysis
Claudia Thompson has a background in business analysis, having worked at Alexander Forbes as a Business Analyst for six months in 2014 to 2015. This role involved analyzing business processes and identifying areas for improvement. Her experience in business analysis is complemented by her earlier positions at Discovery Limited, where she developed skills in data analysis and project management.
Education and Expertise
Claudia Thompson holds a Bachelor of Commerce (BCom) degree from MANCOSA and a diploma from the Faculty Training Institute. Her educational background has equipped her with the necessary skills and knowledge to excel in her roles within the financial services sector. Her expertise spans product management, customer service, and business analysis, making her a versatile professional in her field.