Curtis Allen
About Curtis Allen
Curtis Allen is a ServiceNow Business Analyst with over eight years of experience in IT Service Management. He has worked at several companies, including Investec and TESM LTD, and holds a Master of Science in International Business & Management from the University of Manchester.
Work at Investec
Curtis Allen has been employed at Investec as a ServiceNow Business Analyst since 2021. In this role, he focuses on enhancing IT Service Management (ITSM) processes. His responsibilities include analyzing business requirements and delivering solutions that improve workplace efficiency. Curtis's expertise in ServiceNow allows him to effectively contribute to the organization's operational goals.
Previous Experience as Business Analyst
Before joining Investec, Curtis Allen worked at several organizations in various capacities. He served as a Business Analyst at TESM LTD from 2016 to 2020, where he gained significant experience in the field. Prior to that, he worked at Atos from 2013 to 2016, also in a Business Analyst role. His career began with an internship at Fulcrum Automotive Solutions Ltd in 2012, where he developed foundational skills in business analysis.
Experience at DXC Technology
Curtis Allen held the position of Senior ServiceNow Business Analyst at DXC Technology from 2020 to 2021. In this role, he further developed his expertise in ServiceNow, focusing on delivering solutions that enhance IT Service Management processes. His time at DXC Technology contributed to his overall experience of over eight years in the field.
Education and Expertise
Curtis Allen studied at The University of Manchester, where he earned a Bachelor of Arts (BA) in International Business, Finance & Economics from 2007 to 2010. He continued his education at Manchester Business School, achieving a Master of Science (MSc) in International Business & Management from 2012 to 2013. His academic background supports his specialization in IT Service Management and business analysis.