Giuseppe Lattuca
About Giuseppe Lattuca
Giuseppe Lattuca serves as the IT Service Delivery Lead for Private Bank at Investec, a position he has held since 2019. He has extensive experience in IT service management, having worked in various roles across multiple organizations since 2001.
Work at Investec
Giuseppe Lattuca has been serving as the IT Service Delivery Lead for the Private Bank at Investec since 2019. His role involves overseeing IT service delivery processes and ensuring efficient operation within the Private Banking sector. He has also held the position of IT Incident Manager at Investec since 2016, contributing to incident management and service continuity. Both roles are based in Sandton, where he has accumulated significant experience in IT service management.
Education and Expertise
Giuseppe Lattuca has a strong educational background in Information Technology. He achieved the ITIL 4 Foundation certification from Axelos in 2019. Prior to this, he completed the ITIL Foundation V3 certification from CA Technologies in 2010. He also holds a qualification in Call Centre Operations Management from Damelin, obtained in 2006, and a PC Engineering qualification from the same institution in 1998. His foundational studies in Information Technology began with an ACT certification from Compaq in 2000.
Background
Giuseppe Lattuca began his career in the IT sector at Enterprise Connection, where he worked as a Service Desk professional from 2001 to 2006. He then transitioned to Faritec as an IT Service Desk Manager for one year before moving to EOH, where he served as Change / Incident / Service Desk Manager for nine years. His extensive experience in IT service management has been built over two decades, with a focus on service delivery and incident management.
Professional Experience
Giuseppe Lattuca has held various roles in IT service management throughout his career. After his tenure at Enterprise Connection, he worked at Faritec for one year before joining EOH, where he spent nine years managing change, incidents, and service desk operations. His experience also includes a role as IT Service Desk Manager at Faritec from 2006 to 2007. This diverse professional background has equipped him with a comprehensive understanding of IT service delivery.