Kristy Diamond
About Kristy Diamond
Kristy Diamond is a Senior Business Analyst at Investec in London, United Kingdom, where she has worked since 2015. She has extensive experience in the banking and energy sectors, having held various analyst roles at HSBC, British Gas, Barclays, and other organizations.
Work at Investec
Kristy Diamond has been employed at Investec as a Senior Business Analyst since 2015. In this role, she has contributed to various projects and initiatives within the organization, focusing on enhancing operational efficiency and aligning business processes with strategic objectives. Her tenure at Investec spans over nine years, during which she has played a significant role in the banking team's restructuring efforts and the implementation of new operational models.
Previous Experience in Business Analysis
Before joining Investec, Kristy Diamond held several positions in business analysis across various organizations. She worked at HSBC Private Bank for six months in 2013, at British Gas for two years from 2013 to 2015, and at Barclays for six months in 2012. Additionally, she was involved in projects at CUA - Credit Union Australia Limited, FirstMac, Queensland Motorways, and Ergon Energy, where she contributed to significant business initiatives and process improvements.
Education and Expertise
Kristy Diamond earned her Bachelor of Information Technology and Bachelor of Business degrees from Queensland University of Technology (QUT) between 2002 and 2006. She further enhanced her expertise by completing additional studies, including Writing for Professionals at the University of Queensland in 2010, and achieving certification as a Certified Process Professional (Master) in 2011. Kristy also studied Business Process Model and Notation (BPMN) in 2010, which equipped her with advanced skills in process modeling.
Key Contributions and Projects
Throughout her career, Kristy Diamond has made notable contributions to various projects. She played a key role in the PSD2 implementation project, conducting comprehensive gap analyses for compliance. Additionally, she influenced the adoption of a new Small Change model at the bank, ensuring effective implementation of minor changes. Kristy also produced a new Target Operating Model for the banking team during a restructuring period and was instrumental in releasing an innovative Savings offering that received multiple industry awards.