Kurtis O'sullivan
About Kurtis O'sullivan
Kurtis O'Sullivan is a Customer Service Officer at Investec in Reading, England, where he has worked since 2022. He has a diverse background, including experience in banking and self-employment, and has pursued various educational qualifications in engineering and customer service.
Work at Investec
Kurtis O'Sullivan has been employed as a Customer Service Officer at Investec since 2022. He operates from the Reading office in England, United Kingdom. In this role, he is responsible for assisting clients and managing customer inquiries, contributing to the overall customer experience within the financial services sector.
Previous Experience at Metro Bank
Before joining Investec, Kurtis O'Sullivan worked at Metro Bank as a Customer Service Representative from 2018 to 2022. During his four years at Metro Bank, he developed skills in customer relations and service management, enhancing his understanding of the banking industry.
Career Transition and Self-Employment
Kurtis transitioned into the banking sector after a period of self-employment where he managed his own accounting. This career change was influenced by a major accident in 2016 that affected his ability to continue working in construction, prompting him to seek opportunities in customer service and finance.
Education and Qualifications
Kurtis O'Sullivan has pursued various educational qualifications throughout his career. He studied at Thames Valley, achieving Functional Skills Level 2 in English, Maths, and IT. Additionally, he obtained an Advanced Diploma Level 3 in Engineering from Thames Valley. His foundational education includes seven GCSEs from Wye Valley School.
Early Career and Work Experience
Kurtis began his career at the age of 15 as a laborer at his father's construction firm. He also worked as a customer service assistant at Sainsbury's while studying for his advanced diploma in engineering. These early experiences provided him with a strong foundation in customer service and practical skills.