Labina Jusufi
About Labina Jusufi
Labina Jusufi serves as the Head of Dynamics 365 at Investec in London, a position she has held since 2020. With a background in various roles at Metro Bank and Investec, she has developed expertise in CRM and Microsoft technologies.
Work at Investec
Labina Jusufi has been serving as the Head of Dynamics 365 at Investec since 2020. In this role, she oversees the implementation and management of Dynamics 365 solutions within the organization. Prior to her current position, she held multiple roles at Investec, including CRM Project Manager and CRM Business Engagement Lead. Her experience at Investec spans several years and reflects her expertise in customer relationship management and technology integration.
Previous Employment at Metro Bank
Labina Jusufi worked at Metro Bank (UK) in various capacities from 2013 to 2017. Her roles included Personal Banking Representative, Business Banking Representative, Commercial Service Specialist, and Microsoft Technologies Change Analyst. This diverse experience provided her with a strong foundation in customer service and banking operations, as well as expertise in CRM technologies.
Experience at Dexters Estate Agents
Before her tenure at Metro Bank, Labina Jusufi worked as a Viewing Assistant at Dexters Estate Agents for eight months in 2012. This role involved assisting clients with property viewings and gaining insights into the real estate market, contributing to her customer service skills.
Education and Expertise
Labina Jusufi studied at Brunel University London, where she earned a Bachelor of Arts degree in Sociology & Media from 2010 to 2013. She also completed her A levels at LASWAP. Her educational background provides her with a unique perspective on social dynamics and media, which complements her professional expertise in CRM and technology.